PRIVACY POLICY

1. General Information

1.1. This Privacy Policy (hereinafter — the "Policy") describes how Mas Agency Limited Liability Company, registered under the laws of Ukraine, with its registered address at: Ukraine, 08135, Kyiv region, Bucha district, Chaiky village, Kotsiubynskoho Street, building 8, apartment 74 (hereinafter — the "Company"), collects, processes, and protects the personal data of website users and clients.

1.2. The Company complies with the requirements of Ukrainian legislation on personal data protection, as well as, where applicable, the provisions of the EU General Data Protection Regulation (GDPR).

1.3. By using the website or the Company's services, you agree to the processing of your personal data in accordance with this Policy.

2. What Personal Data We Collect

2.1. We may collect the following categories of personal data:

2.1.1. Information you provide voluntarily:

• first and last name;

• contact details (email, phone, address);

• payment details for processing transactions;

• identity verification data, where required to comply with legal requirements or compliance procedures;

• information provided in the course of communication or cooperation with the Company.

2.1.2. Information generated during website use:

• IP address and device technical data;

• session information, visited pages, and website interaction data;

• cookies and similar technologies for analytics, security, and website performance improvement.

2.1.3. Information related to payments and cooperation:

• payment and transaction information;

• data required to fulfill contractual or financial obligations;

• information received from partners or counterparties in the course of cooperation.

3. How We Process Personal Data

3.1. Personal data is processed exclusively for the following purposes:

• providing advertising, marketing, consulting, and communication services;

• fulfilling contractual obligations;

• processing payments and issuing invoices;

• complying with legal requirements, AML/KYC, and financial compliance;

• ensuring website security and fraud prevention;

• improving website and service performance, traffic analytics;

• communicating with clients, partners, and website users.

3.2. Personal data is processed lawfully, transparently, and solely within the purposes defined by this Policy.

4. Who Personal Data May Be Shared With

4.1. We may share personal data with third parties only when necessary for:

• providing and ensuring the operation of the Company's services;

• processing payments and financial transactions;

• technical support of the website and digital services;

• accounting, legal, or compliance support;

• complying with legal requirements or lawful requests from government authorities.

4.2. The Company ensures that any third parties with access to personal data maintain an adequate level of information protection and confidentiality.

5. How Long We Retain Personal Data

5.1. Client and partner data is retained for the period necessary to fulfill contracts, financial reporting, compliance, and legal requirements.

5.2. Website visitor data (cookies, analytics, and technical information) is retained in accordance with the Company's internal policies and legal requirements.

6. User Rights

6.1. You have the right to:

• access your personal data;

• request correction of inaccurate or incomplete data;

• request deletion of personal data in cases provided by law;

• restrict the processing of your data;

• object to the processing of personal data for marketing purposes;

• receive your data in a structured format, where provided by law.

6.2. To exercise your rights, contact us at office@mas-agency.com.ua or in writing at the Company's address.

7. Data Security

7.1. The Company uses modern technical and organizational measures to protect personal data from unauthorized access, loss, destruction, alteration, or disclosure.

7.2. Data transmission through the website is carried out using secure communication protocols and encryption technologies.

8. Policy Changes

8.1. The Company reserves the right to amend or update this Policy.

8.2. The updated version is published on the website and takes effect upon publication.

9. Contact Information

If you have any questions regarding this Policy or the processing of your personal data, you may contact the Company:

Email: office@mas-agency.com.ua

Address: Ukraine, 08135, Kyiv region, Bucha district, Chaiky village, Kotsiubynskoho St., building 8, apt. 74.