Mas Agency Conducted Training for Sumy Regional Military Administration on Using AI in Public Servants' Work

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The Sumy region is a border area that operates daily under wartime challenges and constant enemy attacks. This requires high operational efficiency from the regional military administration: fast information processing, preparation of documents and reports, coordination of structural units, and establishing internal communication. Considering these needs, experts from Mas Agency conducted practical online training for employees of the Sumy Regional Military Administration dedicated to using artificial intelligence for performing specific professional tasks.

Participants learned about the capabilities of ChatGPT and Gemini, focusing on tools that can be useful in the work of a government institution: preparing official documents, reports, and informational materials, analyzing data, formulating tasks, and communicating between departments.

Special attention was paid to data security when working with documents, particularly the fast anonymization of data before using AI tools.

They also covered the capabilities of uploading, creating, and processing files of various formats, including managing large volumes of information.

The practical part of the training focused on Deep Research — a tool for conducting in-depth research, searching and analyzing information from various sources, systemizing data, and preparing comprehensive analytical materials.

Fact-checking, critical evaluation of generated information, and compliance with information security rules were key components of the training. After all, artificial intelligence can facilitate working with information, but it does not replace professional assessment and a specialist's responsibility for the final result.

"For border regions operating amid constant security challenges, it is especially important to make rational use of time, promptly exchange information, and ensure effective coordination across units.

We aim to show teams how modern digital tools can assist in solving specific work tasks — from document preparation to complex analytics. It is essential not just to know about the capabilities of artificial intelligence, but to be able to apply them in practice," said Oleksandr Volkov, co-founder and CFO of Mas Agency, who conducted the training.

We thank the team of the Sumy Regional Military Administration for their trust and active participation in the training.

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